Terms and Conditions

Welcome to Uyir Organic Farmers Market!

These terms and conditions outline the rules and regulations for the use of Uyir Organic Farmers Market’s Website, located at https://uyironline.in.

By accessing this website we assume you accept these terms and conditions. Do not continue to use this website if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing this website, you agreed to use cookies in agreement with the Our Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Uyir Agriculture Private Limited and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this from Our website for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Republish material from this website
• Sell, rent or sub-license material from this website.
• Reproduce, duplicate or copy material from this website
• Redistribute content from this website

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. We do not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Ourselves, our agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, We shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

We reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Us a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Privacy Policy

We protect your privacy.
Our privacy policy is simple: any information you give us stays with us. We do not rent, sell, lend, or otherwise distribute your personal information to anyone for any reason. This includes your contact information, as well as specific order information. So feel SAFE with us.

We limit data access to those who need to know.
Within our organization, your personal data is accessible to only a limited number of employees with special access privileges. Although we may, from time to time, compile general demographic information based on your order, this information is shared within our organization only and has no identifiable personal data associated with it. Also this information is hereby completely safe and private.

Information Collected
To enable you to place an order on our site, we need to have the following basic information about you: Your First Name, Your Last Name, and Your Address, City, Zip/Postal code, State, Country, Phone Number and Contact E-mail address.

We do not allow any unauthorized person or organization be it other members, visitors, and anyone not in our organization to use any information collected from you.

Information Modification
You can modify your personal details by accessing Edit Profile option anytime from our site.

Information Sharing
Probably this is the most important question in your mind as to with whom do we share your information? The answer to this question is that we do not rent, sell, barter, or give away your information to anyone. To some extent, information has to be passed on to the courier companies, credit card processing companies, vendors, etc. to enable them to perform their functions related to your order fulfilment. Apart from this normal business requirement, information may also be needed to be shared with law authorities, for fraud detection, and for the safety of our site, employees, management, users, members and other affiliates associated with us.

Information Usage
The most important usage of the information collected from you is your email which is used to inform you that your order has been confirmed/executed. Your email is also used to inform you for your customer service related queries and for any new information’s from our company. All other information collected is confidentially stored and will not be disclosed to anyone unless needed as per the requirement of the law authorities or in case of any disputes.

Domestic Shipping Policy:

We offer shipping anywhere in India.

 We take utmost care in shipping of your products. But to make all procedure smooth and easy please allow us 3-7 working days for your order to be dispatched. Normally orders placed before noon on a business day, we aim to ship the same day, providing card security checks are complete, payment received and stock availability is confirmed. Orders placed after noon will be shipped the very next business day. Orders Received on Sunday or during Holidays are dispatched the following Monday or next working day. During busy times, such as holiday periods, there could be a long processing time and shipping delays so please bear with us.

 Since we do not use Speed Post services the orders cannot be shipped to PO boxes or military addresses until there is a particular courier service which can reach there. Rural domestic addresses require one or more additional days to deliver.

Uyir Agriculture Pvt Ltd uses all leading courier companies for the shipment of your products and generally, the time taken to deliver any product anywhere in India is estimated at 48 hrs to 72 hrs. However, if the product is bulky the parcel will be shipped by surface (by road) which would take 7 -10 days to reach until requested by the customer for urgent delivery or by air. But if there is any unseen or unexpected problem then the parcel either shipped by air or by surface might be delayed. Unexpected problems could be anything like :

# Unable to reach the customer.

# Customer’s phone number not working/ not reachable.

# Any kind of strike in the city or courier company.

# Any natural calamities like earthquake, flood, drought etc.

# Any raid by any government department.

# Any kind of mis-happening during transit.

Tracking: 

After any parcel is dispatched you will get an email containing the details related to your parcel. In case you have any question please email us at [email protected]

Cancellation of Order

In case we receive a cancellation e-mail and till that time the order has already been “processed” by us, the order cannot be cancelled. Uyir Agriculture Pvt Ltd has the complete right to decide whether an order should be cancelled or not. Also, the customer agrees not to dispute the decision made by Uyir Agriculture Pvt Ltd and accept Uyir Agriculture Pvt Ltd decision regarding the cancellation.

Request for cancellations of orders once placed on www.uyironline.in shall not be entertained. If at all we have to accept any cancellation there would be a charge of 10% of total amount (excluding shipping amount) of the order as restocking fees. However, after placing an order, the customer can only cancel the order if the order state is showing as “pending” under Order History. Cancellations have to be made within (maximum) 2 Hours of placing an order. For cancelling your order, you will have to get in touch with our Customer Support Team by sending an email giving your Order Number.

Replacement & Return Policy:

Uyir organic farmers take utmost care in giving the best products to its consumers, in spite of that if the consumer is not satisfied with the products, the following are the general return and replacement policy applies to all items sold in uyironline.in.

 An item or items may be eligible for return or replacement if fulfils the following conditions:

 Was delivered in a physically damaged condition or Was different from what was ordered.

Terms & Conditions:

 1. All items must be returned in their original condition and in the original packaging as delivered.

 2. If package is opened or used those products are not applicable for return.

3. Information about the same should be mailed on the same day of receiving goods.

 4. Return of products should be made within 7 days from receiving date.

 5. Shipping charges and packing charges cannot be refunded in any case.

 6. Customer should return products to the store in their own risk, no charges will be paid. Only the product value will be refunded.

 7. Once the returned products reach the store with the above-mentioned conditions amount will be refunded within a maximum of 15 days.

Accuracy of Information in this website:

We do our best to ensure that our information on this website is complete, accurate and current. Despite our efforts, however, the information on our website may be occasionally inaccurate, incomplete or out of date. All specifications, products, descriptions and prices in this website are subject to change any time without notice.

The inclusion of any products in the website at a particular time does not imply or warrant that these products will be available any time. We reserve the right to discontinue any product at any time.